Customer Care From Someone Who Really Cares

Something I have to share with you. It’s humorous and heartwarming:

file-feb-08-4-42-36-pm

The punch line: the price of the book was seventy-five cents. Don’t you love it?

2 thoughts on “Customer Care From Someone Who Really Cares

  1. Holy Cow! What is a Publisher Remainder Mark and why would it diminish a 75 cent book! It is already a used book!

    Plus, the time taken to execute the letter. Gosh. Pretty cute, I’m thinking.

    And, I’ll bet you won’t worry about buying another book from her.

    Tom Heinrich

    Lift Incorporated

    2737 W. Mill Road

    Milwaukee, WI 53209

    414-353-5353 (O)

    612-805-1179 (C)

    Like

    • Usually, a remainder book (one that didn’t sell) has the cover ripped off. I don’t know what this mark is but it certainly would not have bothered me. Thank you so very much for reading this and commenting!

      Like

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